Police Communications Trainer

Job Description:

Police Communications Trainer

Description

Introduction

The Police Communications Trainer is a lead role within the Communications Center. This position is responsible for coordinating and delivering training, with additional responsibility of performing all essential functions of a Police Communications Dispatcher.

Anticipated starting salary for this position may be up to mid-point depending on candidate’s experience and internal equity. The full salary range is listed above and mid-point for this position is $43.27 hourly / $89,939.20 annually.

Please note: Be sure to check your email junk/spam folders regularly for possible notifications and/or self-schedule interview invitations from Governmentjobs.

Minimum Qualifications

Education and Experience

• High school diploma or General Educational Development (GED) equivalent.
• One year experience as a public safety dispatcher.

Licensing, Certifications and Other Requirement

• Obtain and maintain an Arizona Criminal Justice Information System (ACJIS) certification. Training is provided on duty and certification testing is completed within first six months of hire.
• Obtain and maintain APCO CTO Certification within 120 days of hire.
• Pass a one-year probationary period.
• Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work.

Other pertinent licenses and/or certifications may be required of some positions depending on division/department/service assignment.

Essential Functions

Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following:

• Performs all essential functions and responsibilities of a Police Communications Dispatcher.
• Participates in the training of new dispatchers. Reviews and check the trainee’s work to ensure conformance to established standards. Keeps detailed daily records of trainee’s progress.
• Assigns, schedules, and monitors performance of employees including the training, planning, coaching and mentoring of employees.
• Present to internal and external groups as part of the Communications Outreach Team.
• Completes Public Records Requests.
• Completes all assigned dispatcher trainings.
• Assuming temporary responsibility in the absence of a supervisor as needed.
• Completes other administrative tasks as assigned.

Work Environment/Physical Demands

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Work is performed in a Police Communications Center environment.
• Sit or stand for extended periods of time.
• Wear headset.
• Operate foot pedals or other adaptable controls on radio console.
• Carry light objects for short distances.
• Visual and muscular dexterity to operate communications equipment (computer-aided dispatch equipment, telephones and radios).
• Operate a variety of standard office equipment including a computer, telephone, calculator, copy and fax machine requiring continuous and repetitive arm, hand, and eye movement.
• Work overtime as required.
• Work a variety of scheduled shifts, including nights, weekends and holidays.

Benefits Highlights:
The City of Scottsdale offers a comprehensive benefits package including:

• 12 Paid Holidays, which includes 1 Floating Holiday
• Vacation Accrual; starts at 10.3 hours/month
• Sick Leave Accrual; 8 hours/month
• Medical (which includes behavioral health coverage), Dental and Vision Benefits
• City Paid Basic Life Insurance (equal to one times employee annual salary); option of Supplemental Life Insurance
• Tuition Reimbursement; $2,500/year
• Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 12% which includes a Long-Term Disability benefit
• Supplemental Retirement Plans through Nationwide; 457
• Pet Insurance
• Bilingual pay compensation
• Employer contribution of $10 per pay period to employee's PEHP (Post-Employment Health Plan) account

Please visit the Human Resources and Benefits Information page for more information.

Selection Process:
The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state “See Resume” in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process.

Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include:

• Fingerprinting search of the national FBI Database
• Criminal Background screening
• Drug Screen
• Psychological Testing

The timeframe for reapplication with the Police Department varies based on the position and the needs of the organization.

The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice.

PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis, depending upon the job classification, education may not be substituted for work experience.
EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability.

When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR at (480) 312-2491.

This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.

Full-Time Positions:
The City of Scottsdale offers a comprehensive benefit package including vacation, holiday and medical leave as well as insurance for medical, dental, vision, life, short and long term disability insurance. For a more detailed overview of the employee benefits, click here .

Part-Time Positions:
The City of Scottsdale offers paid medical leave for part-time staff.

Commute Solutions Program
City of Scottsdale provides free Valley Metro Platinum passes to employees for the bus and light rail systems when commuting; a vanpool subsidy is also available. Employees can decrease stress, decrease wear & tear on their vehicle, and help the environment all at the same time.

Public Service Loan Forgiveness Program (PSLF).
The City of Scottsdale is considered a qualified employer for the Public Service Loan Forgiveness Program (PSLF). You may find more information about the PSFL program by going to the Federal Student Aid website by clicking here .

Closing Date/Time: 4/12/2026 11:59 PM Arizona

Salary:

$76,544.00 - $103,438.40 Annually