Senior Manager of Small Business Programs

Job Description:

Senior Manager of Small Business Programs

Description

Marketing Statement

Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

Job Summary

Salary Information
$168,682/annually - $255,553/annually (Non-Represented Pay Band 10)

Note: The negotiable salary offer will be between $202,699 - $211,209, commensurate with education and experience.

Who May Apply

All current BART employees and qualified individuals who are not yet BART employees.

Reports To

Director of Office of Civil Rights

Days Off

Saturday and Sunday

Department
Office of Civil Rights

Current Assignment

The San Francisco Bay Area Rapid Transit District (BART) is seeking a strategic, collaborative, and results-oriented leader to serve as the Senior Manager of Small Business Programs. This position plays a critical leadership role in advancing BART’s commitment to expanding economic opportunities by ensuring that small businesses have meaningful access to contracting opportunities that support the District’s capital investments, operations, and services.

Reporting to executive leadership within the Office of Civil Rights, the Senior Manager will oversee the planning, development, and implementation of BART’s Small Business Programs, including programs that support Disadvantaged Business Enterprises (DBE), Small Business Enterprises (SBE), and other wide-ranging contracting initiatives.

The position leads program strategy, compliance, policy development, and stakeholder engagement to ensure that BART’s programs are implemented effectively, align with federal and state regulations, and contribute to the District’s broader goals of equal opportunity, transparency, and economic impact in the region.

The most qualified candidates for this position will have highly developed competencies in the following areas, which will be reinforced with related work experience and will be clearly articulated during the selection process:

• Small Business and Supplier Diversity Program Management - Demonstrated experience leading or administering programs that promote participation of small, disadvantaged, or diverse businesses in public sector contracting.
• Regulatory Compliance and Policy Implementation - Strong understanding of federal, state, and local requirements governing small business programs and the ability to implement policies that ensure compliance and program effectiveness.
• Strategic Leadership and Program Development - Ability to evaluate programs, develop strategies for improvement, and implement initiatives that expand access and participation.
• Data Analysis and Performance Management - Experience using data, reporting systems, and performance metrics to evaluate program outcomes and inform decision-making.
• Stakeholder Engagement and Partnership Building - Proven ability to collaborate with government agencies, community organizations, contractors, and industry stakeholders to advance program goals.
• Communication and Executive Advising - Strong written and verbal communication skills with the ability to present complex information clearly and provide strategic guidance to senior leadership.
• Team Leadership and Organizational Management - Experience supervising professional staff, managing resources, and fostering a collaborative and high-performing work environment.

Application & Selection Process
All applicants must apply online at www.bart.gov/jobs. Applications must be completed in full and include all requested information, including dates of employment, positions held, hours worked, and a detailed description of duties performed.

Applicants may attach a resume to provide supplemental information; however, the resume does not substitute for completing the application form in its entirety. Only

information included in the application at the time of submission will be used to determine whether applicants meet the minimum qualifications for the position. All application materials must be submitted by the closing date and time listed on the job announcement. Applications received after the closing deadline will not be considered.

Applicants who require assistance with the online application process may contact the Talent Acquisition Division at (510) 464-6112 or [email protected].

The selection process will include the following phases:

Phase 1: Minimum Qualification Screening

Phase 2: Review and Evaluation of Supplemental Questionnaire

Phase 3: Panel Interview

Phase 4: 2nd Round Interview (tentative)

The selection process for this position may include one or more of the following: a skills or performance demonstration, a written examination, and/or a panel or individual interview.

All applications will be reviewed by the Talent Acquisition Division to determine whether applicants meet the established Minimum Qualifications (MQs). Applicants who meet the MQs may be referred to the hiring department for further evaluation as part of the selection process.

The selected candidate must demonstrate a work history reflecting reliability and dependability and may be required to provide copies of certificates, diplomas, or other documentation required by law, including proof of authorization to work in the United States.

Pre-employment processing will include a background check. This requirement does not apply to current full-time District employees unless the position requires additional evaluations or clearances.

Examples of Duties

Oversees and manages the activities of the Small Business Programs Division including development and administration of policies and programs, reporting, certification, and outreach efforts; may be responsible for managing and administering other programs and/or functions under the District’s Office of Civil Rights.

Makes recommendations for action and assists in the development and implementation of policies, procedures, goals, and objectives. Evaluates the efficiency and effectiveness of service delivery methods and procedures and recommends appropriate service and staffing levels in accordance with department policy.

Directs, coordinates, and oversees the planning, development, policy analysis, and implementation and reporting of the District’s Disadvantaged Business Enterprise, Small Business Programs, and related compliance activities.

Conducts organizational, operational and analytical studies and investigations; recommends modifications to existing programs, policies and procedures as appropriate; and prepares formal reports and analyses.

Participates in the development and administration of an assigned budget; forecasts funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures; and recommends budget adjustments as necessary.

Directs, coordinates and reviews the work of staff and external contractors; serves as a liaison with internal departments and executive offices to support effective program and project implementation within approved budget.

Directs, coordinates and oversees the planning, development and implementation of contracts, as well as the administration of management procedures and internal control mechanisms to ensure the efficient and cost-effective use of staff and resources in meeting program goals and objectives.

Directs and ensures timely response to legislative, media and community inquires, and CPRA requests; coordinates, develops and implements changes to existing State statutory and federal regulations.

Ensures the District's compliance with applicable administrative and technical requirements of the Disadvantaged Business program.

Plans, prepares and coordinates the development of reports, including recommendations to the Board of Directors, committees, and executive management.

Plans and coordinates staff meetings related to assigned projects and programs; schedules meetings and prepares agendas; arranges facilities; notifies participants.

Oversees labor issues and grievances; may prepare for and participate in grievance hearings and related proceedings; may lead or support labor discussions with union representatives; may work toward resolution of contractual disputes and complaints.

Provides guidance and oversight on reporting requirements to the Federal Transit Administration related to contract awards and payment data; analyze contracts to determine whether goals have been met; identifies potential shortfalls and recommends corrective actions to leadership.

Serves as the liaison within the District and external agencies; develops approaches and solutions to effectively support District operations; negotiates and resolves sensitive and complex issues; explains programs, policies, and activities.

Selects, trains, manages, and evaluates assigned staff; provides or coordinates staff training and development; addresses performance issues and works with employees to correct deficiencies; and implements disciplinary and termination actions in accordance with District policies and procedures.



Minimum Qualifications

Education :
Possession of bachelor's degree in Business Administration, Political Science, Public Administration, or a closely related field from an accredited college or university.

Experience :
The equivalent of five (5) years of full-time professional verifiable experience in small business programs administration, civil rights program administration, or related experience, which must have included at least two (2) years of management-level experience.

Substitution :
Additional experience as outlined above may be substituted for the education on a year-for-year basis.

Knowledge and Skills

Knowledge of :

• Methods and techniques of research and analysis
• Principles and practices of project coordination and management
• Methods and techniques of policy analysis and development
• Principles of strategic planning and managing change processes
• Principles of management and training
• Methods and techniques of training needs analysis and development
• Principles of budget preparation and control
• Principles and practices of business math, accounting and budgeting
• Current office procedures, methods and equipment including computers and supporting word processing and spreadsheet applications.
• Principles of business letter writing and report preparation
• Principles and procedures of filing and record keeping
• English usage, spelling, grammar and punctuation
• Related Federal, State and local codes, laws and regulations
  
  

Skill in :

• Performing professional level administrative support services
• Developing, implementing, interpreting and applying department policies, procedures, goals and objectives
• Exercising sound independent judgment within general policy guidelines
• As assigned, leading, organizing, and reviewing the work of staff
• Independently preparing correspondence and memoranda
• Planning, organizing and administering special projects and programs
• Planning, organizing and scheduling office priorities
• Researching, analyzing, compiling and summarizing a variety of materials
• Preparing and administering department budgets
• Operating office equipment including computers and supporting word processing and spreadsheet applications
• Responding to requests and inquiries from the general public
• Understanding the organization and function of a public agency
• Interpreting and explaining District policies and procedures
• Analyzing problems, identifying alternative solutions and making recommendations
• Communicating clearly and concisely, both orally and in writing
• Public speaking and presentation delivery
• Establishing and maintaining effective working relationships with those contacted in the course of work
  
  

Equal Employment Opportunity GroupBox1

The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.

The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at [email protected] .

Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs .

The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification.

Highlights

• Medical Coverage (or $350/month if opted out)
• Dental Coverage
• Vision Insurance (Basic and Enhanced Plans Available)
• Retirement Plan through the CA Public Employees’ Retirement System (CalPERS)
  • 2% @ 55 (Classic Members)
  • 2% @ 62 (PEPRA Members)
  • 3% at 50 (Safety Members - Classic)
  • 2.7% @ 57 (Safety Members - PEPRA)
  • Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details)
• Money Purchase Pension Plan (in-lieu of participating in Social Security tax)
  • 6.65% employer contribution up to annual maximum of $1,868.65
• Deferred Compensation & Roth 457
• Sick Leave Accruals (12 days per year)
• Vacation Accruals (3-6 weeks based on time worked w/ the District)
• Holidays: 9 observed holidays and 5 floating holidays
• Life Insurance w/ ability to obtain additional coverage
• Accidental Death and Dismemberment (AD&D) Insurance
• Survivor Benefits through BART
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Flexible Spending Accounts: Health and Dependent Care
• Commuter Benefits
• Free BART Passes for BART employees and eligible family members.

Closing Date/Time: 4/5/2026 11:59 PM Pacific

Salary:

$168,682.00 - $255,553.00 Annually