Facility Service Specialist, Austin Facilities Management

Job Description:

Facility Service Specialist, Austin Facilities Management

Description

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

JOIN THE CITY OF AUSTIN TEAM
At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

Job Description:

Purpose:

This position is responsible for providing maintenance and repairs to assigned buildings, including coordination of internal maintenance personnel or contractor vendors.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Plans and performs basic building repairs and participate in construction/installation activities on assigned projects.
  
• Conducts site inspections and reports on maintenance needs and safety violations.
  
• Coordinates with contractors, vendors, and other divisions providing maintenance, repairs, and moves to assigned buildings.
  
• Calculates figures and compiles data and information for reports, cost estimates, etc.
  
• Prepares and maintains status reports on projects.
  
• Monitors lease agreements, maintenance contracts, equipment installation contracts, and construction contracts.
  
• Research information as requested or needed.
  
• Answers questions from internal and external customers.
  

Responsibilities - Supervisor and/or Leadership Exercised:

None.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of facility maintenance.
  
• Knowledge of Federal, State, and Local laws.
  
• Knowledge of City practices, policies, and procedures.
  
• Knowledge of safety practices and procedures.
  
• Knowledge of fiscal planning and budget preparation.
  
• Knowledge of general maintenance practices.
  
• Knowledge of monitoring of contracts and/or vendors.
  
• Skill in oral and written communication.
  
• Skill in handling multiple tasks and prioritizing.
  
• Skill in planning and organizing.
  
• Ability to coordinate contract work crews providing maintenance and repairs to a variety of building sites.
  
• Ability to work with frequent interruptions and changes in priorities.
  
• Ability to establish and maintain good working relationships with other City employees and the public.
  

Minimum Qualifications:

• Graduation from an accredited high school or equivalent, plus four (4) years relevant work experience.
  
• Experience may substitute for education up to the maximum of four (4) years.
  

Licenses and Certifications Required:

• Class C Driver License.
  
• If required by position: Valid Commercial Driver License (CDL). Specific endorsements may be required to be obtained within 120 days of hire.
  

Physical Requirements:

• Ability to bend, lift, walk, carry, or use a force equal to lifting up to fifty (50) pounds.
  

Preferred Qualifications:

• Experience maintaining and repairing large-scale HVAC systems, building plumbing and electrical systems and fixtures.
  
• Experience in managing occupant space revisions and remodels.
  
• Experience in managing a building or building campus in compliance with LEED Operations & Maintenance, and/or WELL building standards.
  
• Experience managing and coordinating the overall operations of a building or building campus.
  
• Experience using Building Automation Systems (BAS).
  
• Demonstrated experience with computerized maintenance management system (work order) software.
  
• General understanding of contracts and scopes of work, with the ability to ensure services are delivered as agreed.
  
• Intermediate proficiency with the Microsoft Office Suite to include Word, Excel, and Outlook.
  

Notes to Candidate:

Pay Range: $31.39 - $39.24/hour

Work Location: One Texas Center (505 Barton Springs Rd, Austin, TX 78704) OR University Park (3300 N Interstate 35, Austin, TX 78705). Work location will vary depending on work demands and business needs.

Work Hours - Monday through Friday: 7:00 am to 4:00 pm. Hours will vary based on work demands and business needs. Evenings, weekends, and holiday work may be required to meet business needs. May be required to work outside the normal hours for business needs and respond to call back.

Important Application Information - City of Austin

The City of Austin employment application is an official document . Incomplete applications will not be considered . A detailed and complete employment application is required to evaluate your qualifications and determine your salary if you are selected for the position.

Application Requirements:

• List your complete employment history, including job titles, employment dates, number of employees supervised (if applicable), and detailed job duties and responsibilities descriptions.
  

• Do not use statements such as “see resume” or “see LinkedIn profile.”
  

• Resumes will not substitute for a complete application and will not be used to determine qualifications or salary.
  

• A cover letter is required and should describe your interest in the position and highlight relevant experience.
  

• All responses to supplemental questions must be supported by information in your application.
  

• No changes will be accepted after the job posting closes.
  

If you are Selected as a Top Candidate:

• We will verify your employment history, professional references, and education (including high school, undergraduate, and/or graduate degrees).
  

• Proof of education from an accredited institution, verification of professional licenses or certifications, and a copy of your DD-214 (if claiming veteran’s preference) may be requested directly from the issuing institution or accrediting authority.
  

• Verification of foreign education credentials through a recognized third-party evaluation service and confirmation of accreditation status with the issuing institution and its accrediting body . Providing unofficial credentials during the application process is recommended to support meeting minimum qualifications . A formal and official verification process will be required before the offer extension step if you are selected for the offer.
  

Driving Requirement (if applicable):

• This position may require a valid Texas Class C Driver’s License or the ability to obtain one by your hire date.
  

• External new hires must meet the City’s Driver Record Evaluation (DRE) standards (e.g., no more than 3 moving violations or 6 points in the last 36 months).
  

Travel:

• If the position requires travel, you must meet Driver Safety Program standards, Otherwise, you are responsible for transportation to and from multiple job sites as needed.
  

Essential/Critical Employee Designation:

• Some positions are designated as Critical or Essential . Employees in these roles are required to report to work during emergencies or when operations are modified . This may include working from a designated site or an alternative work location.
  

Work Conditions:

• Work hours may vary based on operational needs and may include evenings, weekends, holidays, or on-call assignments.
  

• Must have the ability to read, write and speak English fluently.
  

• A skills assessment may be required as part of the hiring process.
  

Veteran Preference:

• Veteran candidates must provide a copy of their DD-214 at the interview to receive the veteran’s preference.
  

Internal Candidates - Good Standing Policy.

Background Check:

• A criminal background check may be required , depending on the responsibilities of the position.
  

Please note that the Department may close the job posting at any time after seven (7) days.

Please be aware that the Job Posting Close Date reflects the final day to apply , but the posting will close at 11:59 PM the day before the date listed . All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2026-01-29