Community Engagement Specialist

Job Description:

Community Engagement Specialist

Description

Job Summary

Under general supervision of the Community Development Director, assists in the coordination and facilitation of neighborhood improvement efforts to enhance quality of life.

FLSA Status: Non-Exempt

This is a continuous posting and may close at any time.

Examples of Duties

• Serve as a liaison between City departments and neighborhood groups to improve communications on needs and problems.
• Receive and respond to citizen and neighborhood concerns.
• Provide corrective action by referring to the appropriate department(s), coordinating follow-up, and ensuring citizen satisfaction.
• Meet with community leaders to handle concerns through the program.
• Assist with the development and approval of neighborhood associations, and provide support to increase their effectiveness.
• Attends neighborhood association meetings as directed.
• Makes group presentations and facilitates group discussions.
• Assists with the development and implementation of neighborhood plans and strategies to address community concerns.
• Coordinate the neighborhood association and neighborhood improvement grant programs.
• Performs other related duties as assigned.

Minimum Qualifications

Education and Experience :
• Bachelor's degree or higher from an accredited college or university with a major in urban planning, public administration, sociology, social work, psychology, public affairs or related field; and
• Over three years of experience working with diverse groups and the general public, with an emphasis on conflict resolution and problem-solving functions; some experience in a local government environment preferred.

Knowledge, Skills, and Abilities:
Knowledge of:
• neighborhood improvement strategies, problem-solving, and conflict resolution techniques, and urban planning principles;
• laws, legal codes, government regulations and ordinances.

Skill in:
• research and analyze facts while exercising sound judgment in arriving at conclusions.
• organizing, prioritizing, and following through on multiple projects simultaneously without close supervision.

Ability to:
• learn the operations, policies, and procedures of the various City departments, and the location and characteristics of neighborhoods within the City.
• display exceptional interpersonal skills.
• prepare clear, concise, reports and recommendations;
• operate a personal computer and related office technology; and
• establish and maintain effective working relationships with property owners, residents, general public, and other City employees and officials.

Special Requirements

• Valid North Carolina drivers license
• Available to attend night and weekend neighborhood meetings on a regular basis as needed.

The City of Greenville offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Employees in designated part-time positions may participate in some of the benefit programs offered to regular full-time employees.

Visit the City of Greenville Human Resources Website for a more in depth summary of our benefits.

Salary:

$53,372.80 Annually