Social Services Worker I/II

Job Description:

Social Services Worker I/II

Description

This recruitment will establish an employment list to fill current and any future vacancies within the Health & Human Services Agency (HHSA). The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration.

Spanish bilingual designated positions are entitled to an additional $.63 (cents) per hour. A Spanish proficiency exam will be required. Applicants must be fluent in the ability to read, write, and speak in the Spanish language as well as in English.

Current vacancy is with HHSA located in Visalia. The anticipated life of the list is six months.

SALARY INFORMATION
Level I: $3,628 - $4,422 Monthly
Level II: $4,007 - $4,883 Monthly

Typical Duties

DUTY SAMPLE

• Manage a case load which includes cases of moderate difficulty involving basic types of social service problems.
• Interview clients to ascertain the nature of their problems, determine social service needs, develop service plans, and carry out basic social service treatment plans.
• Assist applicants and recipients in utilizing available resources for their needs.

In addition to the above, Level II:

• Manage a case load which includes cases of moderate difficulty involving basic types of social service problems.
• Interview clients to ascertain the nature of their problems, determine social service needs, develop service plans, and carry out basic social service treatment plans.
• Assist applicants and recipients in utilizing available resources for their needs.

For a full list of duties for Level I, please click here

For a full list of duties for Level II, please click here

Minimum Qualifications

Minimum qualifications are used as a guide for establishing the education, training, experience, special skills and/or license which are required and equivalent to the following.

Education:

Level I and Level II: Equivalent to completion of two years of college level study in the behavioral or social sciences or closely related field.

Equivalency: Directly related program specific experience may be substituted on a ratio of one-year specific experience equivalent to one year of education.

Experience:

Level I: One year of experience involving interviewing and counseling in a social services environment.

Equivalency: Additional years of college level study may be substituted for the direct program experience on a year-for-year basis.

Level II: One year of experience equivalent to a Social Services Worker I with Tulare County.

Equivalency: One year of directly related program specific experience may be substituted on a ratio of one year experience.

Knowledge of:

• Basic social service principles and practices.
• Counseling methods and techniques.
• Interviewing methods and techniques.
• Basic math including addition, subtraction, multiplication, and division.

In addition to the above, Level II:

• Caseload management methods and techniques. Community resources available to assist clients.
• Terminology and vocabulary are relevant to social work and social service programs.
• Components of treatment plans and their development and implementation.

Skill/Ability to:

• Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles and behaviors of both clients and co-workers.
• Operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment.
• Interview and counsel clients to obtain information and assist with problem solving.
• Research and define problems, collect information, organize and analyze material, draw valid conclusions and formulate recommendations.
• Negotiate with clients, establish goals and objectives and come to an agreement on a plan of action for resolving their problems.
• Manage a caseload.
• Read, interpret and apply laws, rules, regulations, policies and procedures.
• Write clear, concise and grammatically correct case narratives, reports, records and correspondence.
• Follow verbal and written instructions and seek guidance when appropriate.
• Retain and recall information.
• Adjust to changes in workload, coordinate work with others and work under stress of meeting deadlines.
• Organize work in a step-by-step order.
• Establish rapport and maintain effective working relationships with others.
• Use patience, tact and courtesy in dealing with people under various circumstances and under emotional stress.
• Keep systematic and accurate records.
• Maintain confidentiality of all information and materials.
• Work under stressful situations.

License or Certificate:

• Possession of, or ability to obtain, an appropriate, valid California driver's license.

Additional Information

Conditions of Employment:

• Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions.
• An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions.
• Some job classes may also require a physical exam.

College Cost Reduction Access Act : This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan service or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

Bargaining Unit 4

The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change.

Benefit Amount: An annual benefit amount is provided and may be applied towards health insurance premiums (medical, dental, vision, life and long-term disability). This benefit is pro-rated and paid on a pay period basis (24 pay periods).

Health Insurance: A choice of PPO and HMO medical plans which include PPO and HMO dental plans and include dental and vision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, and Vision Services Plan (VSP).

Retirement: The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems.

Paid Holiday Leave: 12 set days and 1 personal holiday.

Vacation Accrual:
2 weeks per year (0-3 years of service)
3 weeks per year (3-7 years of service)
4 weeks per year (7-11 years of service)
5 weeks per year (11+ years of service)
Limit of 300 hours.

Sick Leave Accrual: 12 days per year with unlimited accumulation, 60 hours of which may be used toward family sick leave.

Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company.

Disability Insurance: Employees are covered by State Disability Insurance. The premium is paid by the employee.

Deferred Compensation: A voluntary deferred compensation plan is available.

To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/

The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change.

Closing Date/Time: 10/19/2025 6:00 PM Pacific

Salary:

$43,541.89 - $58,596.10 Annually