AAIII Code Enforcement - Limited Term

Job Description:

AAIII Code Enforcement - Limited Term

Description

Description

Exciting Opportunity!

The City of Palo Alto is seeking a limited-term full-time Administrative Associate II/III. The position is a temporary one, not expected to exceed two years. The position will be filled at the Administrative Associate II or Administrative Associate III level, depending upon qualifications.

This position is within the Planning and Development Services Department and will provide primary administrative support for the department’s Code Enforcement team, supporting managers and staff. Tasks include record keeping, creation of flyers and correspondence, tracking progress and due dates, ordering supplies, and paying invoices. The position will also extract and filter information from the Accela permitting system, providing information to staff in the field as needed. The Administrative Associate II/III makes reservations and arrangements for staff trainings or other meetings, creates case files, writes issue letters, and uploads letters.

This is a fast-paced, dynamic, and innovative work environment, focused on exceptional customer service. The successful candidate will demonstrate a strong work ethic, a desire to learn, and strong interpersonal and communication skills. The candidate will need to foster effective, cooperative working relationships.

About the Department:
The Planning and Development Services (PDS) Department provides the City Council and community with creative guidance and effective implementation of land use development, planning, transportation, housing, and environmental policies, plans and programs in order to maintain and enhance the City's safety, vitality, and attractiveness.

Ideal Candidate
The ideal candidate will be a highly ethical professional with exceptional organizational and interpersonal skills who is comfortable with technology and able to perform a variety of administrative tasks and activities. This includes, but is not limited to:

• Producing high quality documents,
• Administratively supporting creation of code enforcement related notices,
• Taking calls and interacting with the public,
• Using a credit card for purchasing, and processing reimbursements,
• Juggling priorities based on organizational needs

• Ability to communicate effectively with customers at the front desk, in the field, and on the telephone, to educate and convey information about municipal codes and other requirements.
• Utilizing the Accela permitting system. Familiarity with Accela permitting system highly desirable.

Essential Duties

Essential and other important responsibilities and duties, depending upon assignment, may include, but are not limited to, the following:

• Ongoing office management tasks requiring prioritization and assignment of work for other clerical or secretarial staff, provide technical guidance to same; coordinate information from and act as the liaison for the department.
• Prepare or compose from brief oral instruction, written draft, correspondence requiring discrimination and judgment in the selection of data or interpretation of laws, rules, or policies.
• Contact with the public, City or governmental officials, and others requiring tact, diplomacy, and the use of discretion in responding to inquiries.
• Understand, interpret, and apply appropriate rules, regulations and written directions to specific situations.

Knowledge, Skills, and Abilities:

• Ability to identify and correct errors in English usage, grammar, and arithmetic calculations.
• Knowledge of modern office practices and procedures, including business correspondence, record keeping systems, computer and other office equipment.
• Knowledge of office coordination principles and protocol.
• Ability to type correspondence and other documents in a variety of formats on a personal computer from clear copy or rough drafts at a speed necessary for successful job performance.
• Ability to use common database query tools to extract and compile data.
• Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
• Ability to operate assigned equipment.
• Ability to use tact and diplomacy to effectively meet and communicate with the public and others.

For full Administrative Associate III job description, please click HERE.

For full Administrative Associate II job description, please click HERE

Minimum Qualifications

For AAIII

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

• Equivalent to graduation from high school and 4 years of progressively responsible administrative experience.

For AAII

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

• Equivalent to graduation from high school and 3 years of progressively responsible administrative experience.

Special Requirements for both AAII and AAIII:

• Specified assignments may require possession of a valid California Driver’s License.

Supplemental Information

To view the fantastic benefits package, click HERE.

Working Conditions / Physical Requirements:

Work in an office environment; sustained posture in a seated position for prolonged periods of time.

The Selection Process:

• Recruitment status notifications will be sent via email or text (please enroll in text alerts when applying).
• Updates can also be found on your governmentjobs.com account.
• Applicants will be screened throughout the posting process and highly qualified candidates may be invited to interview at any time.
• The screening process for this position may include a virtual recorded interview and/or panel interviews preceding final interviews with the hiring manager or their designee.
• More than one position may be filled through this posting.

The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

See our Benefits at a Glance Bookletfor more details.
Learn more about our Memorandum of Agreements (MOAs) between the City and its bargaining units, by clicking HERE.

Closing Date/Time: 10/28/2025 11:59 PM Pacific

Salary:

$84,801.60 - $103,708.80 Annually