Network System Analyst

Job Description:

Network System Analyst

Description

The Town of Longboat Key is an Equal Opportunity Employer who provides hiring preference to eligible veterans and their family members, and has a strong drug free workplace and alcohol abuse policy. Additionally, where appropriate, the Town may waive post-secondary education requirements for certain service members and veterans.

General Description

The Town of Longboat Key is an Equal Opportunity Employer, who provides hiring preference to eligible veterans and their family members, and has a strong drug free workplace and alcohol abuse policy. Additionally, where appropriate, the Town may waive post-secondary education requirements for certain servicemembers and veterans.

The Town of Longboat Key Is accepting applications for a Full-Time Network System Analyst in our Information Technology Department. A pre-employment physical will be required, except for current employees who have met the requirement.

Why Join Us?
Innovative Projects: Advance projects that protect and enhance our coastal environment and the Town way of life.Professional Growth: Opportunities for continuing education, certifications, and job specific training.Community Impact: Make a difference in a community that values dependability, resilience, fiscal sustainability and excellence.Work-Life Balance: Enjoy a supportive work environment with flexible working arrangements
POSTING HIGHLIGHTS
The Town of Longboat Key is a beautiful place to live, work and visit. Join our team at the Town of Longboat Key, a premier coastal community renowned for its exceptional service and commitment to quality of life.

EXPECTATIONS FOR ALL EMPLOYEES
Supports the organization’s mission, vision and values by exhibiting the following behaviors:
Be Service Minded
Value Teamwork
Be Professional
Have the Utmost Integrity
Demonstrates Mutual Respect
Bring a Positive Attitude to Work
Embrace Continuous Improvement

FUNCTION
This advanced technical position within the Information Technology Department reports to the Chief Information Officer (CIO) and plays a critical role in managing and securing the Town's IT infrastructure. The Network System Analyst is responsible for the design, implementation, monitoring, and support of reliable, scalable, and secure network and server environments across all departments, with a particular focus on supporting modern government operations and ensuring continuity of essential services. This position works closely with the Town’s Security Analyst to maintain a secure, compliant, and resilient technology environment.

Essential Functions

ESSENTIAL FUNCTIONS

• Designs, configures, implements, and maintains secure and resilient network infrastructure including switches, firewalls, routers, wireless systems, and internet connectivity.
• Oversees on-premises and cloud-based infrastructure, including hybrid environments such as Microsoft 365, Azure Active Directory, and virtualized server environments using VMware.
• Administers core IT systems including Active Directory, DNS, DHCP, Group Policy, and email platforms such as Exchange Online or hybrid Exchange environments.
• Assists with design, implementation, and integration telecommunications and data communication transport systems.
• Ensures system security and compliance with federal, state, and local regulations including CJIS, NIST, and data privacy standards; implements security controls such as MFA, endpoint detection and response (EDR), and intrusion detection/prevention systems (IDS/IPS).
• Collaborates with the Security Analyst to identify risks, respond to incidents, implement cybersecurity best practices, and maintain regulatory compliance.
• Leads or supports large-scale technology initiatives, including needs assessments, solution evaluation, procurement, system integration, and performance monitoring.
• Manages network documentation, inventory, diagrams, and configurations to ensure accurate disaster recovery and business continuity planning.
• Monitors and maintains backups (on-prem and cloud-based) for servers, databases, and user data; regularly tests restoration procedures.
• Supports and maintains connectivity solutions including VPN access for remote work, secure access to third-party systems, and inter-agency collaboration.
• Troubleshoots and resolves escalated issues related to server performance, software applications, and hardware failures across departments.
• Provides technical support for databases (e.g., Microsoft SQL Server) including installation, configuration, backup, and performance tuning.
• Manages software deployment and operating system rollouts across workstations, servers, and mobile devices using modern deployment tools and scripting.
• Provides basic technical support for users as needed, including troubleshooting workstation issues, network access, and peripheral device functionality.
• Provides orientation to new employees on various software systems and applications
• Coordinates with vendors for software licensing, hardware procurement, managed services, and specialized support.
• Participates in cybersecurity training and awareness programs and may assist with training staff on secure use of IT systems.
• Maintains on-call availability for critical system outages, especially during emergencies, weather events, or declared disasters.
• Oversees and responsible for Town Commission Meeting Streaming
• Fulfills responsibilities as outlined in the Town’s IT Disaster Recovery Plan and other emergency response protocols.

(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related marginal duties as required.)

Knowledge, Abilities, & Qualifications

JOB PERFORMANCE KNOWLEDGE AND ABILITIES

• Advanced knowledge of enterprise network architecture, cybersecurity, and system administration.
• Strong proficiency (6+ years’experience) in Microsoft technologies including Windows Server, Active Directory, Microsoft 365, and remote access solutions.
• Experience deploying and maintaining Windows operating systems and enterprise software environments utilizing automated software packaging.
• Proficiency in VMware virtualization platforms (6+ years’experience) for managing virtual servers and workloads.
• Strong understanding of network equipment and tools, with preference for experience with Extreme Networks switches, wireless systems, and management platforms.
• Excellent troubleshooting skills and ability to diagnose and resolve technical issues in a multi-site, multi-user environment.
• Ability to take a teamwork approach by cooperating with others, offering to help other when needed, and considering larger organization/team goals rather than individual concerns.
• Strong communication and interpersonal skills; ability to collaborate across departments, including regular coordination with the Town’s Security Analyst.
• Ability to provide courteous and effective basic support to end users, including non-technical staff.
• Ability to work independently, manage time effectively, and adapt to shifting priorities and emerging technologies.
• Commitment to continuous learning and professional development.

Working Conditions & Supplemental Information

WORKING CONDITIONS

• Standard office environment with occasional travel to remote or field locations. Occasionally, may be exposed to wet or humid conditions, high heat, and components of a mechanical and electrical nature.
• Must be able to lift and move equipment up to 45 pounds.
• Prolonged periods working at a computer.
• May require after-hours or weekend work, particularly during emergencies or critical system maintenance.
• Provided a Town Phone or Stipend

MINIMUM QUALIFICATIONS
Minimum of 6 to 8 years of progressively responsible experience in network and system administration, including managing LAN/WAN infrastructure, servers, cybersecurity systems, and enterprise software.

• Hands-on experience with deploying and maintaining Windows operating systems and software in a managed enterprise environment.
• Experience with Microsoft technologies (Windows Server, Active Directory, Microsoft 365), VMware virtualization, and backup/restore solutions.
• Preferred experience with Extreme Networks switches, wireless systems, and management interfaces.
• This position requires CJIS (Criminal Justice Information Services) certification. As a condition of employment, candidates must successfully complete a CJIS background screening process, which includes fingerprinting and may involve additional law enforcement-level background checks.
• Familiarity with CJIS compliance, public sector IT environments, and supporting law enforcement or emergency services technology is highly desirable.
• Industry certifications such as CompTIA Network+, Security+, Cisco CCNA, or Microsoft certifications are preferred and may substitute for a portion of the experience requirement.
• A comparable amount of training and experience may be substituted for the minimum qualifications.
• A college degree is not required. Equivalent combination of certifications, training, and relevant hands-on experience may substitute.

Valid Florida Driver’s License (MVR background check).

Successful completion of an employment physical to confirm the ability to perform the essential functions of the job (waived for promoted or transferred Town employees who have previously met this requirement).

The Town is a Drug Free Workplace, in compliance with the Drug Free Workplace Act of 1988, in § 440.102, FS and Rules 59A-24 F.A.C (Florida Administrative Code). State and federal laws and regulations may subject certain employees to additional drug testing requirements. Any employee who violates the program is subject to disciplinary action up to and including termination.

CJIS compliance requires fingerprinting and regular security awareness training. Continued employment is contingent upon maintaining CJIS eligibility.

Successful completion of an employment physical to confirm the ability to perform the essential functions of the job.

Hepatitis A vaccination, or proof of the same, as a precautionary measure against exposure to raw sewage and a signed Acknowledgement for the attached “Information to Employees - Hepatitis A” must be provided prior to assuming Town duties.

Hepatitis B vaccination, proof of same, or signed Acknowledgement declining the vaccination (see attachedInformation to Employees - Hepatitis B) must be provided prior to assuming Town duties.

Created: 06.28.25 by Director
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We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

To learn more details, visit our Web page at:

https://www.longboatkey.org/town-government/departments/human-resources/employee-benefits

Closing Date/Time: 8/1/2025 12:00 PM Eastern

Salary:

$70,000.00 - $93,500.00 Annually