Senior Sales Representative

Job Description:

Senior Sales Representative

Description

THE POSITION

**Although there is a salary range for this position, the candidate hired into this position will be hired at the bottom of the salary range.**

This recruitment is limited to the first 75 completed employment applications. Once that number of applications is reached, this recruitment will close without notice. This recruitment will be used to establish an open competitive and promotional eligibility list that may be used to fill this vacancy and vacancies occurring in this classification for a minimum period of six (6) months. All communication with applicants will be via email. Applicants must provide a current and valid email address when applying.

RTC Department of Human Resources determines whether or not you meet the minimum qualifications for the job based on your experience as you describe it on your application. Do not substitute a resume for your application, or write "See Attached Resume" on your application. We do not review resumes, unless specifically stated on the job announcement. Qualifying education and experience must be clearly documented in the "Education and Work Experience" section of the application. Applicants not meeting these requirements will not be considered for employment.

Serves as shift/location lead worker. Counts, sorts and prepares cash, coin and fare revenue for bank deposit. Operates sorting and counting equipment. Provides information and assistance to customers in relation to transit services.

FLSA STATUS: Non-Exempt

Working Conditions: May work shifts on days, evenings, weekends, and holidays.

REQUIREMENTS

Education and Work Experience: Equivalent to high school diploma/GED and two (2) years of cashiering or similar cash handling experience.

Licensing and Certification: Must possess and maintain a valid Class C Driver's License at time of application.

Background Investigation: Employment with the Regional Transportation Commission in this position is contingent upon the results of a comprehensive education/experience background investigation and a criminal history record check. The background check will also consist of a personal credit history review and driving history record check.

Required Forms:

1. RTC Application On-Line Profile: Follow all the instructions on the application to include any education and experience that would qualify you for this position.

Only the most qualified candidates will be invited to participate in the examination process. Candidates should ensure they highlight any of the following professional experience they possess on their applications/resumes:

• Ability to be detailed oriented when completing tasks and record keeping

• Demonstrated experience handling customer comments and customer interaction

• Ability to work in a team environment and contribute to a respectful work culture

• Ability to perform sales and keep accurate count of assigned assets

PHYSICAL DEMANDS

Stamina to stand and walk for extended periods of time; strength to lift and maneuver materials and equipment weighing up to 25 pounds; vision to read printed materials; and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.

Work is performed in a high noise environment that is subject to continuous monitoring and surveillance.

EXAMPLE OF DUTIES

Provides lead direction, training and work review to assigned staff. Opens the BTC, ensuring that staff have currency and Fare Media necessary for daily operations. Closes the Sales Booth ensuring staff sales are properly recorded and deposited, and drawer counts are accurate. Performs daily audits, orders and receives/picks up fare media and processes change order. Counts, sorts and prepares fare media revenue for armed security agents pick up. Answers inquiries in regard to transportation services, routes, schedules, stop locations, trip planning and fares. Sells fare media, records and routes customer suggestions, requests and complaints. Handles complaints and more complex/sensitive inquiries. Forwards to appropriate authority for investigation and resolution as required. Prepares monthly audits and summary revenue reports as required. Maintain records of shift/location activities as required; perform daily deposit and balance reports prior to day’s activities and report any equipment/system issues. Provides input to supervisor/manager on staff performance. Assists customers with ticketing applications, tap card issuance, ticket vending machines and other customer-facing platforms.Other duties as assigned.

GROUP INSURANCE - Health and dental insurance is available at a minimal expense to eligible employees, spouses and dependents. The RTC pays the monthly life insurance premium for eligible employees.

SERVICE CONNECTED DISABILITY INSURANCE - Eligible employees are covered by a Workman's Compensation Program in accordance with the provisions of the Nevada Industrial Insurance Act (NRS Chapter 616) and the Nevada Occupational Diseases Act (NRS 617).

LONG-TERM DISABILITY INSURANCE - The RTC pays a monthly premium toward a long-term disability plan for eligible employees.

VACATION - Vacation leave accrual is based on length of RTC employment. Initial accrual is at the rate of 3.08 vacation hours for each biweekly pay period.

SICK LEAVE - Eligible employees accrue 3.7 hours of sick leave for each biweekly pay period. Employees completing 10 years of service accrue an additional .92 hours of sick leave per biweekly pay period.

MISCELLANEOUS LEAVES - Court leave, military leave, parental leave, leave without pay, blood donor leave, education leave, and RTC promotional/transfer application examination leave are available (upon approval) for eligible permanent employees.

RETIREMENT - Full-time employees become a member of the Nevada State Public Employees Retirement System under an employer paid plan.

LONGEVITY PAY - Effective July 1, 2021, permanent employees who have completed 5 full years of creditable service with the RTC are entitled to a one time longevity payment in addition to their base salary. Longevity is paid annually, in a one time lump sum amount, at the rate of .57 of 1% at 5 years.

CREDIT UNION - RTC employees and their families are eligible to join the Clark County Credit Union.

TUITION REIMBURSEMENT - Eligible employees may be awarded tuition reimbursement upon successful completion of pre-approved, job related courses.

FMLA - Employees who have worked for the RTC for at least one year, and have worked at least 1,250 hours over the preceding 12 months are eligible for the provisions of the Family Medical Leave Act.

Closing Date/Time: 7/15/2025 6:00 PM Pacific

Salary:

$44,824.00 Annually