Information Technologist II

Job Description:

Information Technologist II

Description

CAREER DESCRIPTION

INFORMATION TECHNOLOGIST II

OPEN TO THE PUBLIC

This recruitment will establish an open eligible list that will be used to fill current and future Information Technologist II positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.

DEADLINE TO APPLY

Qualified applicants are encouraged to apply immediately, as the recruitment will close on

WEDNESDAY, JULY 16, 2025, at 11:59PM (PST).

ORANGE COUNTY

Whether it’s manicured beach towns or celebrated theme parks, all framed by oceanfront towns and luxury yachts, Orange County is commonly known as “The OC” and stands out as one of the state’s most iconic destinations. With a population of over three million residents, Orange County is the sixth largest county in the United States. Residents enjoy over 42 miles of pristine beaches, three major harbors, vast wilderness parks, beautiful nature preserves, and approximately 402 miles of riding and hiking trails. The OC is a destination region rich with top-notch universities and colleges, some of the highest quality public and private schools in the nation, many corporate headquarters and technology firms, and four international airports within an hour’s drive. Many world-class meeting and entertainment venues, convention centers, and some of the state’s most popular attractions such as Disneyland and California Adventure Resorts, Knott’s Berry Farm, and major sports franchises including the Anaheim Angels Baseball, Anaheim Ducks Hockey, the U.S. Men’s National Volleyball Team, and the 2012 Olympic Games Silver Medal winning U.S. Women’s National Volleyball Team call the OC home. Orange County embraces vibrant, historic, and diverse neighborhoods, and welcomes millions of visitors per year, truly making it where the world comes to live, work, and play.

Click here to learn more about the County of Orange.

AUDITOR-CONTROLLER
The mission of the Auditor-Controller’s office is to promote public oversight, provide accountability, and support financial decision-making for the County. As the Auditor-Controller’s office carries out its vision and mission, it will conduct business with the highest ethical and due diligence standards and demonstrate commitment to the public, other County departments and agencies, and its own employees.

You can learn more about the Auditor-Controller Department by clicking here .

THE OPPORTUNITY
The Auditor-Controller’s office has an exciting opportunity for a detail-oriented, technically-skilled specialist experienced in deploying enterprise server systems. The individual will work as part of a team to administer an enterprise system consisting of networks, SANs, servers, desktops, peripherals, and user applications. Responsibilities include planning and implementing hardware/software upgrades, patches, security measures, and backup processes. The position requires installing, configuring, and managing commercial and custom applications as well as the monitoring of system performance and capacity to ensure optimal resource utilization. The successful candidate will be involved in providing professional customer support, analyzing business requirements, and recommending technology solutions to enhance operations. Key tasks include implementing data and network security, configuring network communication devices, and performing quality assurance through testing and troubleshooting.

Additional duties include coordinating with vendors, managing network shares and devices, preparing reports, and participating in committees or training sessions. There may also be involvement in database administration, LAN/WAN monitoring, and conducting user training.

Strong technical and analytical skills are essential to supporting smooth system integration and functionality while ensuring security, efficiency, and compliance across all assigned responsibilities including servers, desktops, surveillance cameras, and various security tools at Orange County Auditor-Controller. The servers are Microsoft Hyper-V and other physical such as Hyper-V hosts, Stand Alone servers. The agency is also managing our iPro surveillance camera system.

The duties and responsibilities will include but not limited to the following:

• Manages physical and virtual servers, coordinates with clients to define needs, design systems, specifies network requirements, create proposals and supervises vendor installations and maintenance
• Manages server environments, monitoring for high uptime and efficiency, conducts storage capacity planning and upgrades, implements hardware / software upgrade, patches, security and backup/recovery
• Configures and administers diverse system components, network controllers and panels, smart card encryption, surveillance cameras, desktop and end-user support, and related security hardware
• Conducts monthly health check on building systems, ensuring operational efficiency, performs updates, repairs, changes and training as required.
• Conducts quarterly system audits to maintain up-to-date firmware/software, ensuring system security and integrity, applies updates as required
• Conducts quarterly audits, ensures agency user credentials for physical security systems are current, adjusting role base access as needed and conducts user training sessions.

DESIRABLE QUALIFICATIONS & CORE COMPETENCIES
The ideal incumbent will possess two years performing systems analysis, maintenance, and administration for SAN Storage, Fiber Switches, which includes configuring, maintaining, and monitoring high-speed storage solutions, Microsoft Windows Server 2012/2016/2022, AND Windows 11 Desktop/Laptop experience. Experience with Windows 2025 is a plus.

College level education or training directly related to the competencies and attributes required of the position may be substituted for up to one year of the required experience at the rate of three semester units or the equivalent, equaling one month of experience and one hour of training equaling one hour of experience.In addition, the ideal candidate will possess extensive knowledge and/or experience in the following core competencies:

TECHNICAL EXPERTISE

• Developing detailed physical and virtual system specifications and supporting documentation of technology requirements, including network design, firewall requirements, server and storage infrastructure, and application requirements.
• Configuring and administering SAN, NAS, Windows, Virtualization, Load Balancing, and Mobile Device Management
• Analyzing, developing and administering enterprise software systems to secure system environments.
• Configuring and administering various monitoring tools, such as LAN Sweeper, Frameflow, Netwrix AD audit, Exchange O365, Admin, Zscaler, Falcon CrowStrike, and other related tools
• Administering Windows server and workstation operating system dependencies, application user permissions, and privileged groups.
• Working with the systems development life cycle to plan, create, test, and deploy technology systems.
• Administering Microsoft SQL Server, including user access permissions and privileges, archiving, backup, and recovery, understanding triggers, and preparing views to generate record sets and reports.
• Designing and developing specifications per project requirements.
• Experience with project management, including overseeing contract provisions and vendor performance.
• Experience in installing, configuring, and maintaining printers and multifunction devices.
• Experience in troubleshooting connectivity, hardware, and software issues, optimizing performance, ensuring network integration, and escalating unresolved problems to vendors.
• Experience in providing technical support to end-users, resolving hardware and software issues, and ensuring smooth functionality of workstations and peripherals.
• Experience in configuring and maintaining the organization’s wireless network infrastructure. Work with vendors to troubleshoot connectivity and security protocols and resolve issues to ensure efficient data flow across local and wide-area networks.

ANALYSIS AND PROBLEM SOLVING

• Recognizing application problems, system/network-related issues, analyzes system error logs and recommends solutions to address or prevent the issue.
• Interpreting, comprehending and applying the specific needs and requirements for each project.
• Monitoring and maintaining the system health of the database and application servers.

PLANNING AND ORGANIZATION

• Organizing communication plans with project stakeholders at all levels.
• Working independently to plan, organize, prioritize, and process work to meet projected deadlines.
• Exercising thoroughness, accuracy, and attention to detail in the tasks and processes performed.
• Strategizing long-term technology solutions.

WRITTEN AND VERBAL COMMUNICATION SKILLS

• Documenting technology systems and procedures, system architecture and parameters, database design and network topology.
• Presenting recommendations in a clear, logical and concise manner.
• Preparing user manuals to communicate the functions of application software and technical processes and conducts user and/or peer training to provide technical information on system functions.

MINIMUM QUALIFICATIONS
Please click here for details on this classification, including the physical, mental, environmental and working conditions.

RECRUITMENT PROCESS
Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition.

Application Screening (Refer/Non-Refer)
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.

Structured Oral Interview (Weighted 100%)
Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list.

Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.

Veterans Employment Preference Policy (VEPP)
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) (Download PDF reader) to review the policy.

ADDITIONAL INFORMATION

EMAIL NOTIFICATION
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .

FREQUENTLY ASKED QUESTIONS

Click here for additional Frequently Asked Questions.

For specific information pertaining to this recruitment, please contact Sam Apraku at 714-834-3116 or at Samuel.Apraku@ac.ocgov.com

EEO INFORMATION

EEO INFORMATION

Orange County, as an equal employment opportunity employer,

encourages applicants from diverse backgrounds to apply.

Non-Management Benefits
In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS).

Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information

Click here for information about benefits offered to County of Orange employees.

Closing Date/Time: 7/16/2025 11:59 PM Pacific

Salary:

$88,108.80 - $118,393.60 Annually