Communication Officer
City of Forney Forney Police Department, Justice Center Dr, Forney, TX, USA
- Location: Forney Police Department, Justice Center Dr, Forney, TX, USA
- Categories: Dispatch and Telecommunications
- Job Type: Full Time
- Posted: Jun 10, 2025
Job Description:
Communication Officer
Description
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
- Answers incoming emergency and non-emergency calls and two-way radio transmissions; analyzes conflicting and/or limited location information in order to direct first responders to the emergency scene; projects positive support of the City organizations at all times.
- Interviews callers and analyzes details; prioritizes calls for service and determines appropriate personnel to respond; dispatches calls for service; relays pertinent information to first responders in a concise manner; provides information and assistance to the public within the scope of authority.
- Gathers, analyzes, and reports critical call information to officers and firefighters; maintains status and awareness of Police and Fire units; continuously monitors radio and phone traffic and relays updated vital information to first responders.
- Performs inquiries and criminal history checks for officers through TCIC & NCIC, and initiates inquiries to other agencies for warrant confirmations or general information.
- Enters data for records and reports; processes forms and record files; queries various specialized databases as required.
- Notifies supervisory personnel on critical incidents; follows all Department policies and procedures to assure that first responder and citizen safety is the top priority.
- Maintains confidentiality as proscribed by legal statute, agency policy, or other governing directives.
- Search prisoners at the request of the Arresting Officer on an as-needed basis and assist the Detention Officers with everyday Jail tasks to include monitoring jail operations, maintaining and updating the jail log, coordinating inmate packets, and assisting with meals and/or medication(s) when Detention Officer is not on duty.
- Performs other duties as assigned.
SUPERVISION EXERCISED: No direct supervision exercised.