Senior Financial Office Specialist (Customer Service Billing)

Job Description:

Senior Financial Office Specialist (Customer Service Billing)

Description

ABOUT THE POSITION

The Clark County Water Reclamation District is seeking qualified candidates to apply for the Senior Financial Office Specialist position. This position will be primarily responsible for:

• Generating and compiling monthly reports from various applications, including Excel
  
• Answering customer inquiries and resolving service-related issues in person, over the phone, and via email using strong verbal and written communication skills
  
• Familiarity using a Billing system to assist customers with account inquiries and processing payments
• Balancing and counting cash drawers to ensure the accuracy of cash, checks, and credit card payments
• Scanning and filing completed inspection packets, fee quote packets, and refund adjustment packets
  
• Familiarity using Microsoft office, specifically Excel
  

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The recruitment will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources.

Human Resources reserves the right to call only the most qualified applicants to the selection process.

MINIMUM REQUIREMENTS

Education and Experience: Equivalent to graduation from high school AND four (4) years of full-time accounting or financial office clerical experience. Professional level experience and/or education that has provided the skills and knowledge necessary to perform all job functions at this level may be substituted on a year-for-year basis.

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application.

Bilingual Skills: Preference may be given to candidates who are bilingual (English/Spanish).
Licensing and Certification: Specified positions may require possession of a valid Nevada Class C Driver's License at time of appointment.

Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted.

Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination.

EXAMPLES OF DUTIES

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PHYSICAL DEMANDS

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Water Reclamation District Comprehensive Benefits

Come make a difference and join the Water Reclamation District family where we offer a comprehensive benefits package that includes*:

• Work/Life balance with Flexible Schedules, including 4/10 options
  
• More money in your pocket:
  
  • 100% Employer Paid Defined Benefit Retirement - NVPERS
    
  • No Social Security deduction
    
  • No State Income Tax
    
  • Paycheck Estimator (This link will redirect you to a third-party calculator. This tool provides estimates only, and we do not guarantee accuracy).
    
• Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid PPO/HMO)
  
  • Medical - Employer pays Tier 1 90% of premium - Tier 2, 80%
    
  • Pharmacy benefits (30-day retail or 90-day mail order fills)
    
  • 24/7 Telephone advice nurse - no employee/dependent cost per year
    
  • Flexible Appointment Scheduling
    
    • Virtual Visits: Teledoc
      
    • In-home visits: Doctor and Dispatch Health
      
  • Retiree insurance - eligible after 5 years of service, includes Dental and Vision
    
  • CCSF - Wellness Benefit of $200 per enrolled employee/dependent per year
    
  • Employee Assistance Program (EAP)
    
• Employer Paid Benefits:
  
  • Basic Life Insurance and Long-Term Disability
    
  • Generous Leave Accruals that include:
    
    • 12 paid holidays
      
    • Birthday holiday
      
    • Paid vacation leave
      
    • Paid sick leave
      
  • Other leave options:
    
    • Catastrophic leave
      
    • Family Medical Leave Act (FMLA)
      
    • Parental leave - up to 90 days
      
• Wide variety of voluntary benefits that include:
  
  • Allstate Identity Protection
    
  • ARAG Legal Insurance
    
  • EMPOWER - 457b Deferred Compensation Plan - Pretax and ROTH options
    
  • Forthright Partners - Financial Advice for Employee & Family
    
  • Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short Term Disability Insurance
    
  • Nationwide Pet Insurance
    
  • PerkSpot - CCWRD Discount Program with Thousands of Discounts Per Week
    
  • TASC - Flexible Spending Account - Medical and Dependent Day Care - Pretax - Debit Card Available
    
  • Sunlife Financial - Additional Life Insurance for Employee, Spouse, and/or Children; AD&D for Employee or Employee & Family
    
  • TransAmerica - Universal Life Insurance with Long Term Care - Coverage Includes a Living Benefit Rider
    
    

*Benefits vary and are subject to change.

Closing Date/Time: 4/8/2025 5:01 PM Pacific

Salary:

$22.34 - $34.59 Hourly