user support technician

Summary

user support technician Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsor equivalent experienceExperience Experience an asset.Responsibilities Give access to computer networksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsCollect, organize and maintain a problems and solutions log for use by other technical support analystsParticipate in the redesign of applications and other softwareSupervise other technical support workers in this groupProvide business systems, network and Internet support to users in response to identified difficultiesSet up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate softwarePerform Web-server backup and recovery operationsProvide customer serviceBenefits Free parking availableEligibility a Canadian citizena permanent resident of Canadaa temporary resident of Canada with a valid work permitDo not apply if you are not authorized to work in Canada . The employer will not respond to your application.Languages EnglishJob Details Location: Milton , ON L9T 2X8Work location: On siteSalary: $ 36.50 HOUR hourly / 35 hours per weekTerms of employment: Permanent employment Full timeTo be determinedStarts as soon as possibleVacancies: 1 vacancyAdvertised Until 2026-08-29Important notice This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.#J-18808-Ljbffr

Job Description

user support technician Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsor equivalent experienceExperience Experience an asset.Responsibilities Give access to computer networksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsCollect, organize and maintain a problems and solutions log for use by other technical support analystsParticipate in the redesign of applications and other softwareSupervise other technical support workers in this groupProvide business systems, network and Internet support to users in response to identified difficultiesSet up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate softwarePerform Web-server backup and recovery operationsProvide customer serviceBenefits Free parking availableEligibility a Canadian citizena permanent resident of Canadaa temporary resident of Canada with a valid work permitDo not apply if you are not authorized to work in Canada . The employer will not respond to your application.Languages EnglishJob Details Location: Milton , ON L9T 2X8Work location: On siteSalary: $ 36.50 HOUR hourly / 35 hours per weekTerms of employment: Permanent employment Full timeTo be determinedStarts as soon as possibleVacancies: 1 vacancyAdvertised Until 2026-08-29Important notice This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.#J-18808-Ljbffr