Digital Graphic Designer

Job Description:

Digital Graphic Designer

Description

About This Position

Under minimal supervision, this position will provide graphic and visual design services that support consistent branding, promotion, and the City's web and digital properties.

Job Description:

Digital Graphic Designer

Purpose:

Under minimal supervision, this position assists with consistent branding, promotion, and dissemination of information.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Creates comprehensive design strategies and packages tailored to customer needs.
  
• Designs and produces websites, motion graphics, style guides, advertisements, promotional materials, print collateral, illustrations, logos, and photography for a wide variety of marketing materials and platforms.
  
• Assists with web and social media presence, development, appearance, and updates.
  
• Monitors and coordinates all stages of production to complete projects.
  
• Advises and consults with vendors producing bid specifications, documentation, and contracts for vendors.
  
• Assists in the planning and development of digital advertising, promotional campaigns, and strategies.
  
• Acts as art director and liaison for individual projects and client programs.
  
• Assists with the development of long-range strategic marketing plans.
  
• Researches best practices, emerging technology, user behavior, interface content, and industry and cultural trends.
  
• Acts as a steward of the brand look and feel, and ensures that all creative broadcast across all channels lives up to the highest quality of the City’s visual standards.
  
• Collaborates with stakeholders to effectively drive communications and to ensure consistency of brand identity.
  
• Works within the content management system to implement and maintain a consistent and engaging visual web presence.
  

Responsibilities - Supervisor and/or Leadership Exercised:

May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of marketing practices and procedures, design principles, and media industries.
  
• Knowledge of content management systems, Drupal experience preferred.
  
• Knowledge of current and emerging web publishing standards and best practices related to accessibility, usability and writing for the web.
  
• Knowledge of multimedia formats related to audio, video, and interactive technologies.
  
• Knowledge of user-centered design process, specifically related to accessibility and Web standards.
  
• Skill in design, illustrations, infographics and data visualizations.
  
• Skill in typography, color and layout composition.
  
• Skill in CSS, HTML, JavaScript, and prototyping and wireframe creation tools.
  
• Skill in analytical and conceptual approaches to design.
  
• Skill in oral and written communication.
  
• Skill in project management to assist project managers in work estimates and planning.
  
• Ability to craft graphic elements, assets, and visual treatments that adapt and flow with responsive design systems.
  
• Ability to manage multiple projects and remain flexible through multiple revisions from concept to completion while keeping a keen attention to detail.
  
• Ability to manage time and schedules.
  
• Ability to work on projects of all scales and types, both collaboratively and independently.
  
• Ability to establish and maintain good working relationships with other City employees and the public as well as to work collaboratively with marketing, development, and project management specialists.
  
• Ability to work with frequent interruptions and changes in priorities.
  
• Ability to articulate design rationale, user-understanding and empathy and an understanding of brand.
  
• Ability to work with Adobe Creative Cloud.
  

Minimum Qualifications:

• Graduation with a Bachelor’s degree from an accredited four (4) college or university with major coursework in related discipline or certificate in graphic design, plus a minimum of three (3) years of experience related to the job.
  
• Experience may substitute for the education up to the maximum of four (4) years.
  

Preferred Qualifications:

• A bility to articulate design rationale to non-designers and negotiate constructively when a request conflicts with brand standards.
  
• Experience developing, documenting, and maintaining brand standards for a large organization with a decentralized network of communicators.
  
• Experience providing design services to multiple departments, business units, or client programs simultaneously.
  
• Experience building and administering enterprise template systems such as Canva Enterprise, Adobe Express, or Microsoft Office template libraries.
  
• Advanced proficiency in Figma, including components, variables, and shared libraries.
  
• Experience supporting a design system or component library for a website or digital product.
  
• Experience in government, higher education, healthcare, or another large public serving institution.
  
• Working knowledge of WCAG 2.1 AA or 2.2 AA success criteria, including accessible document and PDF remediation.
  
• Experience with digital asset management platforms, including taxonomy and metadata practices.
  
• Experience creating illustration and iconography as a system rather than as individual assets.
  
• Experience preparing files for commercial print production, including color management and prepress.
  
• Experience designing for audiences with varied languages, literacy levels, and access needs.
  
• Ability to travel to more than one work location.
  

Notes to Candidate:

This position is part of the City's centralized communications team responsible for creative services, brand governance, and the City's web and digital properties, and works on projects that serve departments across the organization. We're looking for a designer with strong graphic and visual design experience across a range of applications, including print and digital collateral, branding and identity work, and UI/visual design.

The ideal candidate has produced work that meets diverse organizational needs while maintaining a cohesive brand system, and is motivated to help advance and evolve the City's visual identity and digital presence.

Strong candidates will demonstrate experience in brand stewardship, versatility across mediums such as collateral, campaigns, and web/UI, and the ability to translate stakeholder needs into polished, on-brand creative.

When completing the City of Austin employment application:

Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.

• A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered.
  
• A résumé is required, but will not substitute for a complete employment application. Please include contact information from previous employers.
  
• A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position
  
• To help us evaluate your qualifications, please include a link to a portfolio or work samples with your application. Strong candidates will demonstrate experience in brand stewardship, versatility across mediums such as collateral, campaigns, and web/UI, and the ability to translate stakeholder needs into polished, on-brand creative.
  

If you are selected as a top candidate:

• Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
  
• And are in the military or a veteran, you will need to provide a copy of your DD- 214 prior to confirming a start date.
  

Compensation:

$29.89 - $37.37/hr

Hours:

Monday to Friday 9:00 am to 6:00 pm. Telework opportunities may be available after an initial training period. Work schedules are implemented to meet the requirements of the department and are subject to change based on business needs.

Work Location:

5202 E Ben White Blvd

Benefits:
Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click Here .

Travel:

If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

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JOIN THE CITY OF AUSTIN TEAM



At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued, and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

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EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2026-08-17