Indigent Healthcare Program Manager

Job Description:

Indigent Healthcare Program Manager

Description

About the Opportunity

THE IDEAL CANDIDATE
The ideal candidate is a knowledgeable and solutions-oriented professional with experience establishing and monitoring contracts with providers and administrative services, evaluating medical treatment requests, determining eligibility, and monitoring utilization within defined program guidelines. They excel in managing health plans and provider relationships, ensuring services are delivered efficiently, and maintaining strict compliance with local, state, and federal regulations. They are detail-driven, fiscally responsible, and committed to improving processes that support high-quality care for the County’s indigent population.

To learn more about Stanislaus County Health Services Agency, visit schsa.org.

Gain insights into Stanislaus County's application process. Review our application process and quick guide to applying.

TENTATIVE RECRUITMENT SCHEDULE

Application Deadline: 08/17/2026

Oral Examination: Week of 08/24/2026

THE POSITION

The Indigent Healthcare Program Manager oversees the administration, coordination, and continuous improvement of the County’s Indigent Healthcare Program. This role ensures medically necessary services are authorized appropriately, delivered efficiently, and documented compliantly. The manager is responsible for overseeing and managing contracts with providers and administrative services, managing utilization, ensuring eligibility requirements are met, approving services within program guidelines, monitoring expenditures, and ensuring adherence to local, state, and federal regulations.

Questions? We're Here to Help!

If you are interested in learning more about this opportunity, the recruitment process, or need assistance with your application, please contact 209-558-7192.

Typical Tasks

• Work with Health Services Agency and Chief Executive Office leadership to reinstate and update the Stanislaus County Indigent Health Care Program;
• Ensure that an Indigent Health Care Program delivery model is focused on medical necessity, cost-effective and compliant with mandates;
• Develop and coordinate scope, eligibility and utilization for Indigent Health Care Program;
• Review and monitor utilization trends and in conjunction with program scope;
• Coordinate and oversee provider and administrative services contracts;
• Manage the day-to-day operations of the Indigent Healthcare Program;
• Develop and maintain program standards, workflows, and policies for processing medical referrals, claims, and treatment authorizations;
• Collaborate with physicians, hospitals, clinics, and contracted providers regarding treatment plans, utilization levels, and documentation requirements;
• Oversee program budget activities, monitor expenditures, and ensure compliance with funding limitations;
• Prepare statistical and financial reports, analyze trends, and recommend program improvements;
• Ensure compliance with HIPAA, state indigent care requirements, and other applicable regulations;
• Train, supervise, and evaluate assigned staff; provide coaching and guidance to ensure service quality and regulatory compliance;
• Act as a subject-matter resource for internal departments, leadership, and external partners regarding indigent health services;
• Respond to escalated client issues, appeals, or provider concerns in a timely and professional manner; and
• Participate in audits, quality assurance reviews, and performance evaluations of contracted providers.

Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience)

KNOWLEDGE

• Customer Satisfaction
• Health Administration
• Public Policy
• Law and Government
• Management and Leadership
• Customer and Personal Service

SKILLS/ABILITIES

• Judgement and Decision Making
• Systems Analysis
• Complex Problem Solving
• Management of Personnel Resources
• Time Management
• Critical Thinking
• Oral and Written Expression

We recognize your time is valuable, please only apply if you meet the following required qualifications.

EDUCATION/EXPERIENCE

PATTERN I

• Graduation from an accredited four-year college or university with a degree in Public Health, Healthcare Administration, Nursing, Social Services, Public Administration, or a closely related field; and
• Two (2) years of management level experience in/with Medi-Cal fee for service, with a Medi-Cal Managed Care Plan or other medical health care insurance provider.

* Progressively responsible experience in a related area may be substituted for the required education on a year-for-year basis.

Proof of education may be required for verification purposes at the time of application. Applicants who are unable to submit proof must call 209-558-7192 to make other arrangements before 5pm on the final filing date. Failure to submit proof or make other arrangements before the final filing deadline will result in disqualification.

Application and Selection Procedures

APPLICATION PROCEDURES/FINAL FILING DATE

Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications.

Resumes will not be accepted in lieu of a completed application.

Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications.

EXAMINATION PROCESS - Do not add or delete from this section unless posting for a safety department.

Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County.

• Application Review and Screening. Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on.
• Written Examination. Applicants will be invited to participate in a written exam that tests knowledge for the position.
• Oral Examination. Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts.
• Eligible Lists. Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months.

GENERAL INFORMATION

CLASSIFICATION INFORMATION

Unless otherwise provided, this position is part of the Unclassified Service of the County and considered “at will” for labor relations purposes. The individual selected will participate in the Stanislaus County Pay-for-Performance program, as well as receive additional benefits.

The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab.

Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County.

Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding).

RECRUITMENT ACCOMMODATIONS

Arrangements may be made to accommodate disabilities and religious convictions. Applicants requiring testing accommodations are required to complete and submit the Testing Accommodations Request Form prior to the test administration date. Special arrangements for religious convictions should be included in the "Additional Information" section of the application form.

GENERAL QUALIFICATIONS

• Pass County-paid pre-employment job-related background investigation.
• Perform job duties in a manner assuring a safe working environment for oneself and others.
• Maintain confidential information according to the legal standards and/or County regulations as required.
• Some positions may be required to possess and maintain a valid California Driver’s License and meet County insurability requirements.

APPLICATION AND/OR EXAMINATION APPEAL RIGHTS

Application and/or examination results may be appealed by applicants presenting facts alleging irregularity, fraud and/or error in application screening or in exam scoring. Appeals must be in writing and submitted to the Chief Executive Officer within seven (7) days after the examination results are emailed.

DISCLAIMER

Stanislaus County reserves the right to revise the examination plan described in this flyer to better meet the needs of County service. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The information contained in the bulletin is information which sets forth a general summary of benefits for this respective position. This information is not legally binding. The benefits and other information regarding this position may be found in the Stanislaus County Code, the Stanislaus County Personnel Policies manual, or in the applicable Memorandum of Understanding(s), and such information prevails over information contained in this flyer. Questions regarding this bulletin may be directed to the Stanislaus County Chief Executive Office/Human Relations.

Benefits associated with this position can be found at Benefits Summary.

Closing Date/Time: 8/17/2026 5:00 PM Pacific

Salary:

$90,604.80 - $135,907.20 Annually