Parking Services Supervisor

Job Description:

Parking Services Supervisor

Description

The Position

OPEN EXAMINATION - SIX MONTHS PROBATIONARY PERIOD

Job Description: Under general supervision, this classification plans, directs and supervises all activities related to parking planning and operations.

Classification Code: 3293

Reporting Relationships:

This position reports to the Parking Manager

Common Responsibilities:

In the City of Glendale, all positions are responsible for excellent performance in the following areas:

Skills and Abilities

Customer Service

Provide exceptional customer service to all employees, customers, vendors and other City departments.

Ethics

Model and practice the highest standards of ethical conduct.

Performance

Develop necessary skills from on-the-job training and meet standards of performance for the classification by the end of the probationary period.

Work the necessary hours and times, including overtime as authorized for non-management staff, to complete goals, tasks, and objectives.

Safety

Ensure the duties of the position are performed in a safe and efficient manner.

Assume responsibility for maintaining a safe working environment.

Teamwork

Foster a teamwork environment.

Establish and maintain effective working relationships.

Communications

Give and receive direction in English.

Communicate effectively in English , both orally and in writing.

Equipment

Operate or use all position-related software, equipment and tools effectively and safely.

Cyber Security

Actively participate in maintaining a secure computing environment by adhering to and implementing City cybersecurity policies, procedures, and best practices. This includes understanding common cyber threats such as phishing and malware, and promptly reporting suspicious activities.

Minimum Requirements

The following functions are typical for this classification. Incumbents may not perform all listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices.

An equivalent combination of experience and education sufficient to perform the essential job functions and provide the required knowledge and abilities is qualifying.

Education:

High School Diploma or equivalent.

Associate Degree or Bachelor's Degree in Public Administration, Business Administration, or a related field is desirable.

Experience:

Five years of professional experience in parking management or related field.

Transportation:

Valid Class C California Driver's License.

Click here to view the complete class specification outlining all job duties and requirements:

Exceptional Customer Service Policy
The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention.
Please click on the link to read the Exceptional Customer Service Policy

Working Conditions

Work may be performed outside in a variety of field and weather conditions, or indoors in offices, shops and operating facilities.

Work is primarily performed Monday to Friday during regular office hours.

Emergency response may be required 24 hours per day, 7 days per week, including nights, weekends and holidays.

Series: None

Selection Process

EVALUATION OF APPLICATION: Submitted Application will be reviewed to ensure applicants meet the minimum requirements. Only the most qualified applicants will be invited to participate in the selection process.
Candidates must pass each exam component with a minimum score of 70.00% in order to be placed on the eligible list.
ORAL INTERVIEW: (Weight of 100%) To evaluate the applicant's experience, education, and personal fitness for the position.

TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Evaluations will be based on the candidate's education and experience relevant to the position. Examinations will assess evaluate the candidate's education, experience, knowledge and skills related to the job. The City of Glendale reserves the right to modify the examination components or their weighting. If changes are necessary, candidates will be informed of the specific examination components and their weight before the examination is administered. The selected candidate will undergo a background check, including Livescan fingerprinting. The City of Glendale complies with state and federal obligations to provide reasonable accommodations for applicants and employees with disabilities. Applicants with special needs are encouraged to inform the Human Resources Department at least five days before the first examination to ensure reasonable accommodations can be arranged. The provisions of this bulletin do not constitute an express or implied contract.

The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and long-term disability insurance.

The above listed benefits apply to full-time, salaried positions only.

Closing Date/Time: 6/29/2026 11:59 PM Pacific

Salary:

$6,181.37 - $8,079.08 Monthly