Patient Services Supervisor
Texas Tech University Health Sciences Center Lubbock, TX
- Location: Lubbock, TX
- Categories: Public Health
- Job Type: Full Time
- Posted: Jun 17, 2026
Job Description:
Patient Services Supervisor
Description
Patient Services Supervisor
Midland
45020BR
Position Description
Supervises day-to-day activities for the PSS team, ensuring coverage and efficiency across the assigned functional unit. Monitors performance and productivity, provides coaching, and conducts employee evaluations. Manages employee timesheets and leave reporting. Coordinates with other teams to ensure consistent service standards. Trains other PSS team members.
Major/Essential Functions
- Supervises day-to-day activities for the Patient Services Specialist (PSS) team, ensuring coverage and efficiency across the assigned functional unit.
- Monitors performance and productivity, provides coaching, and conducts employee evaluations.
- Coordinates with other teams to ensure consistent service standards.
- Trains other PSS team members.
Required Qualifications
- Must be a current TTHSC employee.
- High School diploma or equivalent.
- A minimum of five (5) years of customer service experience, of which two (2) years are in a supervisory role.
- OR At least three (3) years of experience at TTUHSC in the Patient Services Program, with one (1) year of supervisory experience.
To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=915492
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
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