Senior Public Records and International Travel Analyst (CSUN Employees only)

Job Description:

Senior Public Records and International Travel Analyst (CSUN Employees only)

Description

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun .

Major Duties

Under general supervision, the Senior Public Records and International Travel Analyst reports to the Associate Vice President for Budget & Strategic Business Operations. The incumbent manages the institution’s public records request function in compliance with the California Public Records Act and leads international travel management and traveler support. The role requires advanced independent judgment to interpret legal frameworks, assess institutional and safety risks, and responds to sensitive or emergent situations. The incumbent serves as the primary point of contact for travelers abroad during emergencies and advises leadership on matters with potential legal, reputational, or safety impact.

Public Records Administration

• Serves as the primary coordinator for public records requests, managing the full lifecycle including intake, tracking, evaluation, coordination, response, and closure.
• Corresponds with requesters to clarify and refine requests, defines the scope of searches, and ensures accurate interpretation of records sought.
• Analyzes requests to identify responsive records and coordinates with campus units and record holders to locate, collect, and organize materials.
• Evaluates complex or ambiguous requests and exercises independent judgment in interpreting legal and regulatory requirements to determine disclosure, redaction, and compliance.
• Works with requesters and stakeholders to develop solutions that balance the public’s right to access records with privacy rights and confidentiality requirements.
• Develops and maintains effective working relationships across the institution, including collaboration with Cabinet-level leadership on sensitive or high-impact requests.
• Manages requests related to labor relations, grievances, and collective bargaining matters, coordinating as needed with Human Resources, legal counsel, and other appropriate units.
• Identifies requests with potential legal, policy, or operational implications and escalates to legal counsel or executive leadership as appropriate.
• Ensures compliance with statutory timelines, documentation standards, and institutional policies governing public records.

International Travel Management & Traveler Care

• Oversees institutional processes for international travel review, risk assessment, and approval.
• Evaluates travel risk using multiple sources, including U.S. State Department advisories, global intelligence, and emerging events, and apply independent judgment to inform approval decisions.
• Provides pre-departure guidance and risk briefings to travelers, with particular focus on student populations.
• Monitors global events and identify incidents that may affect institutional travelers.
• Serves as the primary institutional contact for travelers abroad in emergency situations.
• Initiates outreach to travelers during adverse events to confirm safety and assess needs.
• Coordinates emergency response actions, including evacuation or repatriation, in partnership with the institution’s travel insurance and global assistance provider, including activation of in-country response teams.
• Liaises with risk management, public safety, insurance providers, and external partners to support travelers and response efforts.
• Identifies situations requiring escalation and promptly alerts executive leadership of significant incidents requiring immediate awareness or action.
• Develops and maintains protocols, communication plans, and training related to international travel safety and crisis response.
• Performs other duties as assigned.

*NOTE: To view the full position description, including all of the required qualifications, copy and paste this link into your browser: https://mycsun.box.com/s/609bsxhrrzaaubjqyyf4xjilz3e0kerq

Qualifications

• Minimum five years of progressively responsible experience in higher education, government, or another regulated environment, with demonstrated knowledge of CSUN policies, procedures, and administrative structure.
• Demonstrated experience exercising a high level of independent judgment in interpreting and applying laws, regulations, and policies in complex or sensitive situations.
• Experience working with or directly supporting senior or executive-level leadership, including handling confidential and high-impact matters.

Preferred Qualifications:

• Bachelor’s degree in public administration, law, policy, international affairs, or a related field.
• Advanced degree (e.g., JD, MPA, or related field).
• Direct experience with public records laws and FERPA compliance.
• Experience supporting international programs, travel safety, emergency response, or similarly complex operational areas.
• Demonstrated experience in one or more of the following areas: public records administration, compliance, legal analysis, risk management, international programs, or a closely related function.

Knowledge, Skills, & Abilities

• Strong knowledge of public records laws, FERPA, and related legal and regulatory compliance requirements.
• Demonstrated ability to interpret and apply complex legal and regulatory frameworks, and translate requirements into clear guidance and action.
• Proven record of exercising sound, independent judgment in high-stakes, sensitive, and ambiguous situations, including managing and coordinating effective responses to complex or crisis events.
• Exceptional written and verbal communication skills, with the ability to prepare clear, concise, and well-reasoned communications for senior and executive leadership.
• Demonstrated ability to handle highly sensitive and confidential information with a high level of discretion and professionalism.
• Strong organizational and project management skills, with the ability to manage multiple priorities, meet deadlines, and operate effectively in a fast-paced environment.
• Demonstrated ability to collaborate across divisions and provide analysis, guidance, and recommendations to senior leadership, including Cabinet-level stakeholders.

Pay, Benefits, & Work Schedule

• The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver, and more.
• Classification: 1176 / Confidential Admin Support/ Grade 3
• The anticipated HIRING RANGE is $ 7500 - $ 8167 per month, dependent on qualifications and experience. The salary range for this classification is: $ 5357 - $ 13,360 per month.
• HOURS: Full Time; 40 hours per week; Monday through Friday. May include evenings and weekends.
• This is a Regular position with a two-year probationary period.
• The position is currently hybrid (3 days in office, 2 days remote); however, this is subject to change based on student and/or operational needs.

General Information

• Applications received through April 23, 2026, will be considered in the initial review and review of applications will continue until the position is filled.
• This position is sensitive as designated by the CSU.
• A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
• The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment.
• Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• Please note: California State University, Northridge (CSUN) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States.
• Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
• Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
• The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination based on Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is outlined in the Interim CSU Nondiscrimination Policy . Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Talent Acquisition at 818-677-2101.

Work with purpose at the CSU.
Your career can change lives, communities, and futures. Watch why CSU is more than a job: https://www.youtube.com/watch?v=2VXk4PPlSl4

Advertised: Apr 17 2026 Pacific Daylight Time
Applications close: