COO - OPS - Institutions Operations
Reporting directly to the Correctional Lieutenant III and/or Correctional Housing Unit Manager, this position provides first line supervision to Correctional Officer III's at a multi-custody female correctional facility. Job responsibilities of this position include, but are not limited to, the following:
- Assigning lower level custody staff and overseeing Correctional Officer activities and performance.
- Arranging work schedule rules to ensure staff coverage.
- Implementing operational procedures and ensuring rules and regulations are followed according to DAC policy and procedures.
- Giving direction during drills, searches, and emergencies.
- Referring offenders to Restrictive Housing for temporary assignment as needed.
- Leading staff in carrying out tactical assignment(s) as needed.
- Responding to emergency situations, searching for escaped offenders, and transporting offenders.
- Conducting and/or supervising searches of offenders, their living quarters, and work areas for contraband.
- Investigate and take action when appropriate regarding security issues, incidents, disputes, and complaints.
- Preparing and reviewing a variety of reports.
- Completing annual performance evaluations and assisting in assessing, evaluating, and implementing employee discipline.
- Conducting staff briefing sessions.
The State of North Carolina offers a comprehensive benefits package including:
- Health Insurance options
- Retirement Plans
- NCFlex Supplemental Benefits
- Paid Vacation, Sick, and Community Service Leave
- Paid Parental Leave
Salary Range $41,206 - $72,113
This posting will close at 11:59 p.m. the night before the end date.
This Is An Internal Posting Open Only For Current North Carolina Department Of Adult Corrections Employees, And Eligible State Government Reduction in Force (RIF) Candidates From North Carolina State Government, or Current Temporary Employees.
This is also an Anticipated Vacancy. This position is expected to be available on June 15, 2026.
This is a full-time position (40 hours per week). The selected candidate may be selected to work any shift and will work weekends and holidays to ensure 24/7 staff coverage.
About Anson Correctional Institution:
Anson Correctional Institution houses female offenders in medium and close custody housing units. Anson CI offers a wide variety of educational, vocational, and training programs. Correction Enterprises operates the offender packaging operation at Anson, a partnership with Union Supply Direct through the Prison Industry Enhancement Program (PIE). Family and friends can order a package of goods from a pre-approved shopping list to send to an offender. Orders are packaged by offenders and shipped quarterly.
Application Process:
NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:
- Complete education history (including high school)
- Full work experience details
- Certificates and licenses, if applicable
- Education must be from appropriately accredited institutions.
- Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.
- Applicants may be subject to a criminal background check and drug screen.
If multiple applications are submitted, only the most recent application received before the closing date will be considered.
Criminal Justice Certified Positions:
If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification . ALL applicants must:
- Meet Criminal Justice Standards requirements (12 NCAC 09G.0302)
- Pass a criminal background check
- Produce a negative drug screening result
- Successfully complete medical and psychological evaluations
- Possess a valid driver's license
Education Equivalency Verification:
The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at
Veterans' and National Guard Preference:
- Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
- Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD-256 or NGB-22, along with the state application.
PREA Requirement:
The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions
ADA Accommodations:
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
Contact Information:
If there are any questions about this posting other than your application status, please contact Celeste Robinson at [email protected] or by phone at 919-582-6116. (Email is preferred and more efficient.)
Minimum Education and Experience:
High School or General Educational Development (GED) diploma AND three years of experience as a Correctional Officer, OR two years of experience as a Correctional Officer III; or an equivalent combination of education and experience.
Necessary Special Qualifications: Must be eligible for certification by the N.C. Criminal Justice Education and Training and Standards Commission.
EEO Statement:
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
COO - OPS - Institutions Operations
Reporting directly to the Correctional Lieutenant III and/or Correctional Housing Unit Manager, this position provides first line supervision to Correctional Officer III's at a multi-custody female correctional facility. Job responsibilities of this position include, but are not limited to, the following:
- Assigning lower level custody staff and overseeing Correctional Officer activities and performance.
- Arranging work schedule rules to ensure staff coverage.
- Implementing operational procedures and ensuring rules and regulations are followed according to DAC policy and procedures.
- Giving direction during drills, searches, and emergencies.
- Referring offenders to Restrictive Housing for temporary assignment as needed.
- Leading staff in carrying out tactical assignment(s) as needed.
- Responding to emergency situations, searching for escaped offenders, and transporting offenders.
- Conducting and/or supervising searches of offenders, their living quarters, and work areas for contraband.
- Investigate and take action when appropriate regarding security issues, incidents, disputes, and complaints.
- Preparing and reviewing a variety of reports.
- Completing annual performance evaluations and assisting in assessing, evaluating, and implementing employee discipline.
- Conducting staff briefing sessions.
The State of North Carolina offers a comprehensive benefits package including:
- Health Insurance options
- Retirement Plans
- NCFlex Supplemental Benefits
- Paid Vacation, Sick, and Community Service Leave
- Paid Parental Leave
Salary Range $41,206 - $72,113
This posting will close at 11:59 p.m. the night before the end date.
This Is An Internal Posting Open Only For Current North Carolina Department Of Adult Corrections Employees, And Eligible State Government Reduction in Force (RIF) Candidates From North Carolina State Government, or Current Temporary Employees.
This is also an Anticipated Vacancy. This position is expected to be available on June 15, 2026.
This is a full-time position (40 hours per week). The selected candidate may be selected to work any shift and will work weekends and holidays to ensure 24/7 staff coverage.
About Anson Correctional Institution:
Anson Correctional Institution houses female offenders in medium and close custody housing units. Anson CI offers a wide variety of educational, vocational, and training programs. Correction Enterprises operates the offender packaging operation at Anson, a partnership with Union Supply Direct through the Prison Industry Enhancement Program (PIE). Family and friends can order a package of goods from a pre-approved shopping list to send to an offender. Orders are packaged by offenders and shipped quarterly.
Application Process:
NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:
- Complete education history (including high school)
- Full work experience details
- Certificates and licenses, if applicable
- Education must be from appropriately accredited institutions.
- Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.
- Applicants may be subject to a criminal background check and drug screen.
If multiple applications are submitted, only the most recent application received before the closing date will be considered.
Criminal Justice Certified Positions:
If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification . ALL applicants must:
- Meet Criminal Justice Standards requirements (12 NCAC 09G.0302)
- Pass a criminal background check
- Produce a negative drug screening result
- Successfully complete medical and psychological evaluations
- Possess a valid driver's license
Education Equivalency Verification:
The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at
Veterans' and National Guard Preference:
- Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
- Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD-256 or NGB-22, along with the state application.
PREA Requirement:
The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions
ADA Accommodations:
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
Contact Information:
If there are any questions about this posting other than your application status, please contact Celeste Robinson at [email protected] or by phone at 919-582-6116. (Email is preferred and more efficient.)
Minimum Education and Experience:
High School or General Educational Development (GED) diploma AND three years of experience as a Correctional Officer, OR two years of experience as a Correctional Officer III; or an equivalent combination of education and experience.
Necessary Special Qualifications: Must be eligible for certification by the N.C. Criminal Justice Education and Training and Standards Commission.
EEO Statement:
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
